Contact Us

How can we help?

Need help with your order or have a product question? Our support team is here to help.

Email Support

toefixstore@gmail.com

For order questions, please include your order number in your email.

WhatsApp Support

For quick questions, you can also contact us on WhatsApp.

Contact Us on WhatsApp Please include your order number if your message is about an existing order.

Customer Support Hours

Monday – Friday, 9:00 AM – 6:00 PM
Hong Kong Time, UTC+8

Order & Shipping Questions

For order status, shipping updates, or tracking information, please include your order number when contacting us.

Returns & Exchanges

For return or exchange requests, please contact us by email. Our team will review your request and reply as soon as possible.

We usually respond within 1–2 business days.