Shipping Policy
Thank you for shopping with ToeFix. Please review our shipping information below before placing your order.
Order Processing Time
Orders are usually processed within 1–3 business days after payment confirmation. Processing time is separate from delivery time. Orders are not processed or shipped on weekends or public holidays.
During peak seasons, holidays, or promotional periods, processing may take slightly longer.
Shipping Destinations
We ship to many international destinations. Tracked shipping is available to serviceable areas.
Shipping fees and delivery estimates vary by destination. All available shipping methods and any applicable fees are shown at checkout before payment.
Estimated Delivery Times
Estimated delivery times begin after your order has been dispatched and vary by destination, customs clearance, local postal service, and carrier conditions.
Delivery times are estimates and are not guaranteed. Delays may occur because of customs clearance, local carrier conditions, severe weather, holidays, or other circumstances outside our control.
Shipping Fees
Shipping fees vary by destination. Selected regions qualify for free shipping, while other regions may have a flat-rate or order-value-based shipping fee. The final shipping options and any applicable charges are displayed at checkout before payment.
Order Tracking
After your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow 2–5 business days for tracking information to begin updating after dispatch.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other local charges imposed by the destination country or region. These charges, when applicable, are the customer's responsibility unless otherwise stated at checkout.
ToeFix is not responsible for delays caused by customs clearance or local import procedures.
Incorrect Shipping Address
Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
If you notice an address mistake after placing your order, please contact us as soon as possible. Once an order has shipped, we may be unable to change the delivery address.
Lost or Delayed Packages
If your package is significantly delayed, please contact us with your order number. We will review the tracking information and assist where possible.
Delivery delays may occur because of customs, carrier delays, local postal service issues, peak seasons, or other circumstances outside our control.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
Please include your order number when contacting us about an existing order.
Last updated: July 2026