Shipping Policy

Order Processing Time

Orders are usually processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During peak seasons, holidays, or promotional periods, processing time may be slightly longer.

Shipping Destinations

We ship to selected international destinations. Available shipping options and shipping fees will be shown at checkout based on your shipping address.

Estimated Delivery Times

Estimated delivery times vary depending on your location, customs clearance, local postal service, and carrier conditions.

Please note: delivery times are estimates only and may vary due to customs clearance, local delivery delays, weather conditions, holidays, or other factors beyond our control.

Shipping Fees

Shipping fees are calculated and displayed at checkout before payment. The final shipping cost depends on your delivery destination and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow 3–5 business days for tracking information to update after your package has been shipped.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees charged by the destination country. These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.

ToeFix is not responsible for delays caused by customs clearance or local import procedures.

Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an address mistake after placing your order, please contact us as soon as possible.

Lost or Delayed Packages

If your package is significantly delayed, please contact us with your order number. We will help review the tracking information and assist you where possible.

Delivery delays may occur due to customs, carrier delays, local postal service issues, peak seasons, or other circumstances outside our control.

Contact Us

If you have any questions about shipping or delivery, please contact us at:

toefixstore@gmail.com

Please include your order number when contacting us about an existing order.